TERMS
AND CONDITIONS

REQUIREMENT FOR RENT

  • Over 21 years old / The minimum rental age is 21 year old
  • Original and current driving license with photograph
  • Deposit in Guarantee depending on the car varies the amount to retain on your card.

PAYMENT OPTIONS

We accepted payment in the form of cash or debit/credit card American Express / MasterCard / Visa / Cash

THE RATES INCLUDE

  • Basic insurances included
  • Unlimited Mileage
  • Taxes included

RESERVATION

In order to guarantee your booking we require a valid credit card number and expiry date. Also we require a valid email address.

RETURN THE CAR

The car has to be returned to OH CAR RENTAL location as booked. Changes between return locations must be notified after sign the contract same day when pick up the vehicle

CAR TYPES

We reserve the right to substitute vehicles when the reserved car type is not available, either with similar car or higher class.

FUEL POLICY

Is not include in the rate, the vehicle must be returned with the same level of gas with which it was delivered, otherwise it applies the additional charge at the cost of gasoline missing

TAKE A PICTURE THE SAME DAY YOU RENT A CAR

One recommendation is take a picture with dates of the car, all the little scratches, bumps, chips and check the gas.

CANCELLATION POLICY

If you cancel 3 days or more before pick up time: you pay nothing or you get 100% refund of what you have already paid. No-show without a cancellation: you pay 100% of the total amount.



CLEANING FEE RETURN THE CAR, WILL BE CHARGED
Please be sure to return your rental car in clean condition to avoid cleaning fees.

Sand: Clean the sand of the car before you returned to the office, $1,000 MXN cleaning fee for cars returned with excessive sand

Smoking Fee: travelers and their passengers are not allowed to smoke inside in any car, $2,800 MXN cleaning fee for cars returned with smoking sing.

Pets: must be in a pet carrier or clean the car before delivery and not leave pet hair on the seats, $2,500 MXN cleaning fee for cars returned with pet hair on the car.

Basic insurances included      /      Unlimited Mileage      /      Taxes included      /      Guaranteed reservation      

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