Frequently Asked Question

Where is your location?

OH Car Rental are located in Cancún, México

Where can I rent a car?

The main office are located just minutes away from the Cancun International Airport and 15 minutes away from the Cancun Hotel Zone on the road 307

What types of vehicles do you offer?

We offer Intermediate Car, Compact, Economy, Minivan, small size and Full Size.

Rental Period

The rental days are calculated over 24 hours, from the pre-established delivery time. Minimum rental duration 48 hours, with 30 minutes tolerance for return, after 30 minutes tolerance will be charged $150.00 pesos per hour. After 3 hours, a full day's rent will be charged.

Insurance Information

What does car insurance cover?

CDW –collision damage waiver (10% deductible)

How much is the deposit that will be hold in my credit cardo?

The amount to hold at your credit card is according to the type of car you are going to rent, it can vary between $ 5,000 MXN to $ 12,000 MXN

Return the Car

Do I need to return the rental car with a full tank?

The vehicle is delivered clean and with the same level of gasoline as the one delivered, so the return must be delivered in the same way. Otherwise there is an additional charge set by Oh! Car Rental, NO refund for unused gasoline, We recommend to schedule the return of the vehicle with 30 minutes before so as not to delay your departure

If I’m a few minutes late to return the car, will I be charged?

Return the car on time, Timely returns are really important in the world of car rentals. If someone returns a car late, then the next customers can't start their reservation on time. We’re trying to make sure that clients get their cars when they need them. The maximum period of tolerance at no additional charge is 30 minutes, after this period you will be charged $150 MXN for each hour of delay, considered from the original return time and up to a maximum of 3 hours. After this period you will be charged one extra day.

Basic insurances included      /      Unlimited Mileage      /      Taxes included      /      Guaranteed reservation