Español We accepted payment in the form of cash or debit/credit card American Express / MasterCard / Visa / Cash
In order to guarantee your booking we require a valid credit card number and expiry date. Also we require a valid email address.
The car has to be returned to OH CAR RENTAL location as booked. Changes between return locations must be notified after sign the contract same day when pick up the vehicle
We reserve the right to substitute vehicles when the reserved car type is not available, either with similar car or higher class.
Is not include in the rate, the vehicle must be returned with the same level of gas with which it was delivered, otherwise it applies the additional charge at the cost of gasoline missing
TAKE A PICTURE THE SAME DAY YOU RENT A CAR
One recommendation is take a picture with dates of the car, all the little scratches, bumps, chips and check the gas.
If you cancel 3 days or more before pick up time: you pay nothing or you get 100% refund of what you have already paid. No-show without a cancellation: you pay 100% of the total amount.
CLEANING FEE RETURN THE CAR, WILL BE CHARGED
Please be sure to return your rental car in clean condition to avoid cleaning fees.
Sand: Clean the sand of the car before you returned to the office, $1,000 MXN cleaning fee for cars returned with excessive sand
Smoking Fee: travelers and their passengers are not allowed to smoke inside in any car, $2,800 MXN cleaning fee for cars returned with smoking sing.
Pets: must be in a pet carrier or clean the car before delivery and not leave pet hair on the seats, $2,500 MXN cleaning fee for cars returned with pet hair on the car.